FineME
Back to Cases
technologyfinance · 2021

BBVA (Banco Bilbao Vizcaya Argentaria)

The AEPD fined BBVA €5 million for tracking customers' location data and processing personal data for profiling purposes without adequate transparency and without providing clear consent mechanisms in the BBVA mobile banking application.

Fine Imposed€5M
Authority

AEPD

Regulation

Key Takeaways
  • Mobile app location tracking requires explicit consent; profiling must be transparent.