Back to Cases
technologyenergy · 2023
Enel Energia S.p.A.
The Garante issued a €79 million injunction against Enel Energia for unlawful telemarketing practices. The investigation found systematic use of call centres that contacted individuals listed on the national opt-out register (Registro Pubblico delle Opposizioni) and without valid consent.
Fine Imposed€79M
Authority
GARANTE
Regulation
Key Takeaways
- Telemarketing operators must check the national opt-out register before any outbound call campaign.