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technologytelecoms · 2020

TIM S.p.A. (Telecom Italia)

The Garante imposed a €27.8 million fine on TIM for numerous GDPR violations: making unsolicited marketing calls (including to individuals on do-not-call lists), activating services without consent, collecting data through a dark-pattern-based app, and inadequate data retention policies.

Fine Imposed€27.8M
Authority

GARANTE

Regulation

Key Takeaways
  • Telecoms must not use dark patterns in apps and must maintain accurate do-not-call list compliance.