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technologytechnology · 2023
Wolt Enterprises Oy
The authority examined Wolt's customer and courier data processing, highlighting transparency and lawful-basis issues around profiling and service analytics under GDPR Articles 6, 13 and 22.
Fine Imposed€110,000.0
Authority
Office of the Data Protection Ombudsman
Stylebalanced
Avg. investigation15 mo
Regulation
Key Takeaways
- Platform profiling must be explained in plain language to both customers and gig workers.